Wholesale Printing > Help
Help Center
Our Help Center is designed to answer questions about our printing services, the printing process, and how to use the site. Browse the topics below or contact us for more information about how we can help you create high-quality printed items for your business or organization.
Our Knowledge Base is a great source of information about the specifics of printing technology. Need to know about binding options? Want to know what “bleed” means? Search the Knowledge Base or peruse the frequently asked questions for these answers and the answers to a variety of other questions. Also, you can find out about our state-of-the-art technology in our Equipment List. At ColorFX, we’re thrilled to provide the experience and knowledge to help you find the best solution to any of your printing needs.
Frequently Asked Questions
- Prepare Files for Printing
- Helpful links — Stock images, fonts, software & resources we use every day
- Request Samples
- Templates
- Payment Methods
Legal
Knowedge Base & How Tos
- Limitations to print on the spine of a perfect bind cover
- Banding issues
- Cracking on my scoring job?
- Why does my business card edge crack sometimes?
- What is rich black and how can I get it?
- How do I get a grayscale image in a CMYK document?
- How to make sure blues do not come out purple?
- How to set up files for proper rotation?
- How to set up a foil job?
- How to set up a Spot AQ job?
- How to set up a Spot UV file?
- How to submit front and back file?
- What is overprint and how can it affect to my file?
- Should I send additional files?
- How to avoid transparency issues?
- How should I set up my bleed and crop marks?
- What resolution should my file be?
- What color mode should my files be?
- Do you accept borders on jobs?
- What is (4 over 1) or (4 over 4)?
- What is Pantone Matching Systems (PMS)?
- What other types of inks are there?
- What is flat size?
- What is C1S / C2S?
- How do I use the enhanced upload engine?
- What is coating or finishing?
- What is saddle stitch binding?
- Limitations to printing on the spine of a perfect bound cover?
- Which binding techniques are best suited for short runs?
- What is the best binding technique if I have critical crossovers?
- What are the different types of folding?
- What is scoring?
- What is signature?
- What are the different binding terminologies?
- What is the maximum file size that can be uploaded?
- Do you have an FTP site for uploads?
- How do I know if the correct file has been uploaded?
- Can I write on UV coating?
- Where do i upload my files?
- What are the different types of binding?
- What shipping options do you offer?
- Does my turnaround include shipping?
- When will my job be complete?
- When does my turnaround time begin?
- Can I use my resale license?
- Can I pay by check?
- How can I cancel my order?
- Why am I not getting automatic email updates?
- Can my graphic designer upload files for me?
- Can I upload my files before placing an order?
- What if I found a mistake in the artwork?
- How can I check the status of my order?
- What are the different types of proofs?
- What are proofs?
- What is Direct-to-Plate [Digital] printing?
- What is perfect binding?
- What is spiral binding?
- What is side stitch binding?
- What is finish size?
- What type of files do you accept?
- What is printing?
- What is CMYK?
- What should I do if my job has special die-cutting?
- What is the minimum font size?
- What is the minimum / maximum acceptable resolution?
- What is RGB?
- Do you accept publisher or word document files?
- What is safe area?
- Do I need to use a product template?
- Why should I convert my text to outlines?
- What if my file is missing fonts?
- Do you archive files?
- How do I know if your graphics department will set up two-sided artwork correctly?
- What is bleed?
- What are print-ready files?
